Returns & Exchanges

At Liquid London, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original boxes, ensuring all seals are intact to qualify for a full refund or exchange.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.